Refund Sale

WHERE : POS APP / Closed Orders Overview For security purposes, OscarPOS Cloud will only let you perform a refund if you can identify the original sale. The sale can only be refunded to the original tender type as well. Doing this is to allow you to ensure the sale has in fact been made, […]

05 Redeem Gift Card

WHERE : POS APP / Order / Checkout Redeem Gift Cards WHERE : POS APP / ORDER It doesn’t matter if you are doing Dine In , Takeaway, Delivery or Quick Service, you just need to get to the <CHECKOUT> screen Select <GIFT CARD> & <PAY> Depending on your Gift Card and hardware you will […]

01 Gift Cards – Overview

WHERE : POS APP / Gift Cards WHERE : WAITER APP / Gift Cards Overview OscarPOS Cloud has a fully integrated Gift Card module and will keep track of the currently unused $ value of your Gift Cards. DEFINE : In your Back Office APP, define the parameters of your Gift Card Product / Products. […]

04 Check the Balance of a Gift Card

WHERE : POS APP / Order / Gift Cards WHERE : WAITER APP / Order / Gift Cards Check the Balance of a Gift Card Provided you have … Sold / Issued a Gift Card … you can check the unused balance of this Gift Card. If you wanted to check a large number, you […]

03 Refill / Top Up Gift Cards

WHERE : POS APP / Order / Gift Cards WHERE : WAITER APP / Order / Gift Cards Top Up / Refill Gift Cards WHERE : POS APP / ORDER WHERE : WAITER APP / ORDER Provided you have … DEFINED a Gift Card Type as RECHARGEABLE and Sold / Issued a Gift Card of […]

02 Sell Gift Cards

WHERE : POS APP / Order / Gift Cards WHERE : WAITER APP / Order / Gift Cards Sell Gift Cards Oscar POS APP – Order Screen – Gift Card It doesn’t matter if you are doing Dine In , Takeaway, Delivery or Quick Service. It also doesn’t have to be an empty ORDER – […]

Multiple Tenders

WHERE : POS APP / Checkout Overview Multiple Tenders refers to the action of accepting and processing multiples of the same or different payment methods, to settle an ORDER. This could be any combination of the default payment methods ( Cash, EFTPOS, Gift Card ) as well as any custom payment methods you have created. […]

8 Pay Delivery Driver

WHERE : POS Application / Reports Pay Delivery Driver Where you have defined fees to pay your delivery driver in Terms of Delivery, you can run a report on your POS APP to see how much you need to pay him / her. Navigate to POS APP / Menu / Reports / Drivers. In the […]

7 Close Delivery Order

WHERE : POS Application / Delivery Orders Close Delivery Order Select the Delivery Order and press <Close Order> to finalise. You will probably want to NOT send a push notification for this status change. Remember, if you don’t <Close Order> it will not appear in your BOM transaction list.

6 Money Drop

WHERE : POS Application / Delivery Orders Money Drop Where our Customer is paying Cash to the Delivery Driver, we can keep a track of what monies he has received and paid into the POS. We would  use the same process for monies she has collected on Mobile EFTPOS. Where the customer has paid using […]