Preset Item and Order Comments

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WHERE : Back Office / Settings / Comments

Overview

I have always said, if you have to type something more than twice a day, then it should be a RELATED MODIFIER or a COMMON MODIFIER. It might just be because I am lazy, but during a busy service it is always going to be faster to click a button than type a sentence on the keyboard or touch screen.

RELATED and COMMON MODIFIERS are fine so long as your are “Attaching” the MODIFIER to an ITEM ie they behave like ITEM COMMENTS.

But what if you are retyping the same ORDER COMMENTS over and over again ? Maybe you are using QSR mode and want to assign a tag / numbered spoon / pager to each QSR ORDER ?

Welcome to Oscar POS ( Cloud )  PRESET COMMENTS.

List Preset Comments

Navigate to BOM / Settings / Comments

Oscar Point of Sale - POS - BOM - Settings - Preset Item and Order Comments
Oscar Point of Sale – POS – BOM – Settings – Preset Item and Order Comments
  • REFRESH : to reload the page
  • ADD : Create a new preset comment
  • REMOVE : Select and delete a preset comment
  • Type : To filter between ITEM, ORDER or ALL preset comments
  • Store : To filter by assigned store name
  • ACTIVE : To turn the preset comment ON or OFF

ADD a New Preset Order Comment

Navigate to BOM / Settings / Comments and select <ADD>

Oscar Point of Sale - POS - BOM - Settings - Preset Item and Order Comments
Oscar Point of Sale – POS – BOM – Settings – Preset Item and Order Comments
  • Description : This can be up to 1000 characters.
  • Type : Select ORDER.
  • Active : You will usually want to turn this on.
  • Stores : Select which STORES this preset ORDER COMMENT will be available to.

Don’t forget to click <SAVE>.

ADD a New Preset Item Comment

Navigate to BOM / Settings / Comments and select <ADD>

Oscar Point of Sale - POS - BOM - Settings - Preset Order Item Comment - Add
Oscar Point of Sale – POS – BOM – Settings – Preset Order Item Comment – Add
  • Description : This can be up to 1000 characters.
  • Type : Select ORDER.
  • Active : You will usually want to turn this on.
  • Stores : Select which STORES this preset ORDER COMMENT will be available to.
  • Categories : Select one or more existing CATEGORIES

Don’t forget to click <SAVE>.

Using Preset Comments

When there are ACTIVE preset comments that match the given criteria, selecting Order Comment or Item Comment on the POS APP will present you with a TEXT BOX as well as the appropriate presets.

 

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About the author: Tim Atkinson