WHERE : POS APP
With OscarPOS Cloud, the POS APP requires at least 1 SHIFT every 24 Hours.
Before you can process ORDERS, you will be required to START A SHIFT.
When you END A SHIFT, the POS APP will check for OPEN ORDERS.
You could have one SHIFT that lasts the entire day or you may decide to break the day up into multiple shifts. The choice is all yours.
NOTE :ORDERS that remain OPEN will NOT be reported in your BOM.
When you LOGIN to gain access to the POS screens for Setup, Orders, etc, the POS APP will check for a current OPEN SHIFT.
- If there is not a current OPEN SHIFT you will be prompted to Confirm Start Shift.
- If there is an OPEN SHIFT that is less than 24 hours “old” you will be taken to your ORDERS screen.
- If the OPEN SHIFT has been open for more than 24 hours, you will be prompted to CLOSE it via the Confirm End Shift dialogue.end
Confirm Start Shift
- Say NO and you will be taken back to the SIGN IN screen
- Say YES to Start a new Shift
Whether you enter an OPENING FLOAT as a CASH IN is up to your business processes.
If you do not, just select <Cash In>.
If you do count your OPENING FLOAT, use the virtual keyboard to key in the amount and select <CASH IN>.
You will see this reflected in your BOM / CASHFLOW as _TransferCashIn_
Depending on settings, you may also get a short CASH IN docket printed on your Receipt Printer.
You have now OPENED a NEW SHIFT and will be taken to your default ORDERS Screen. Depending on your ROLE PERMISSIONS, you may also have access to the POS APP functions and OscarPOS Cloud will begin updating reports and cash drawer balances for this POS.
End Shift Process
So you have had a cracking day and made lots of sales.
Now it is time to count your money and go home 🙂
Select Menu / End Shift
The POS APP will now check for OPEN ORDERS.
Depending on your business model ( as well as how many POS APPS you have running ) it may be perfectly alright to have OPEN ORDERS.
Just remember that OPEN ORDERS will not appear in Back Office Management.
I have multiple POS APPS and I am ending my SHIFT during service, so it is perfectly alright for me to have OPEN ORDERS.
So I click on “You have unclosed orders” to acknowledge this fact.
The POS APP double checks that I really want to go ahead – I say <Continue>.
Note that <END SHIFT> is still “greyed out” letting me know that there is still something I have to do.
Now it is time to select “Cashier out is not done”.
Confirm your cash drawer balance and select <Cashier Out>.
You can now <Send Report> in an email or <End Shift> to return to the Sign In Screen