Time Slots – Automatically Provide Customers Time to Ready Feedback

WHERE : BOM / Timeslots Overview Too many customers have no idea of how long it takes to prepare an ORDER. A pizza is going to take 20 minutes to prepare and cook, provided the STORE doesn’t already have ORDERS they are working on. Customers, not knowing any of this, will put in a requested […]

8 Pay Delivery Driver

WHERE : POS Application / Reports Pay Delivery Driver Where you have defined fees to pay your delivery driver in Terms of Delivery, you can run a report on your POS APP to see how much you need to pay him / her. Navigate to POS APP / Menu / Reports / Drivers. In the […]

7 Close Delivery Order

WHERE : POS Application / Delivery Orders Close Delivery Order Select the Delivery Order and press <Close Order> to finalise. You will probably want to NOT send a push notification for this status change. Remember, if you don’t <Close Order> it will not appear in your BOM transaction list.

6 Money Drop

WHERE : POS Application / Delivery Orders Money Drop Where our Customer is paying Cash to the Delivery Driver, we can keep a track of what monies he has received and paid into the POS. We would  use the same process for monies she has collected on Mobile EFTPOS. Where the customer has paid using […]

Delivery Order Cycle

WHERE : POS Application / Active Orders WHERE : POS Application / Delivery Orders WHERE : POS Application / Reports Overview OscarPOS Cloud contains a fully integrated Delivery Order system. You can enter orders manually or receive them from directly from either your Mobile APP or WEB APP. Set hours for delivery that are different […]

5 Managing Delivery Orders

WHERE : POS Application / Delivery Orders Managing Delivery Orders After assigning to a Delivery Driver select Menu / Delivery to open a list of all of your ORDERS created for DELIVERY ALL : This is a list all the DELIVERY ORDERS that are NOT marked asa CLOSED and their current STATUS. IN STORE : […]

4 Assign Delivery to a Driver

WHERE : POS Application / Active Orders Assign Delivery to a Driver After pressing <Start Delivery> you are prompted to allocate the Delivery Order to one of your Delivery Drivers. NOTE : Delivery Drivers are STAFF you have set up in your BOM and tagged as Drivers. Select the Driver name and then <Assign>. Depending […]

3 Start Delivery

WHERE : POS Application / Active Orders Start Delivery We are now ready to give our ORDER to our Delivery Driver. Select the ORDER and press <Start Delivery>. Once again, this may be configured to be sent to your Customer as a Push Notification.

1B Create New Delivery Order Using POS APP

WHERE : POS Application / Active Orders Create New Delivery Order When you want to manually add a delivery order from the POS APP, select the Delivery Icon. This will open a New Delivery Order for you where you will want to select <Add Customer>. If you can see the caller ID, you can start […]

1A Receive New Delivery Order from Online

WHERE : POS Application / Active Orders Receive New Delivery Order When you are using the WEB APP or MOB APP, your customer will create their own order. This will then appear on your ORDER SCREEN as a New Order. If you have enabled them, you will get visual and / or audible notification as […]