Time Slots – Automatically Provide Customers Time to Ready Feedback

WHERE : BOM / Timeslots Overview Too many customers have no idea of how long it takes to prepare an ORDER. A pizza is going to take 20 minutes to prepare and cook, provided the STORE doesn’t already have ORDERS they are working on. Customers, not knowing any of this, will put in a requested […]

Refund Sale

WHERE : POS APP / Closed Orders Overview For security purposes, OscarPOS Cloud will only let you perform a refund if you can identify the original sale. The sale can only be refunded to the original tender type as well. Doing this is to allow you to ensure the sale has in fact been made, […]

05 Redeem Gift Card

WHERE : POS APP / Order / Checkout Redeem Gift Cards WHERE : POS APP / ORDER It doesn’t matter if you are doing Dine In , Takeaway, Delivery or Quick Service, you just need to get to the <CHECKOUT> screen Select <GIFT CARD> & <PAY> Depending on your Gift Card and hardware you will […]

01 Gift Cards – Overview

WHERE : POS APP / Gift Cards WHERE : WAITER APP / Gift Cards Overview OscarPOS Cloud has a fully integrated Gift Card module and will keep track of the currently unused $ value of your Gift Cards. DEFINE : In your Back Office APP, define the parameters of your Gift Card Product / Products. […]

04 Check the Balance of a Gift Card

WHERE : POS APP / Order / Gift Cards WHERE : WAITER APP / Order / Gift Cards Check the Balance of a Gift Card Provided you have … Sold / Issued a Gift Card … you can check the unused balance of this Gift Card. If you wanted to check a large number, you […]

03 Refill / Top Up Gift Cards

WHERE : POS APP / Order / Gift Cards WHERE : WAITER APP / Order / Gift Cards Top Up / Refill Gift Cards WHERE : POS APP / ORDER WHERE : WAITER APP / ORDER Provided you have … DEFINED a Gift Card Type as RECHARGEABLE and Sold / Issued a Gift Card of […]

02 Sell Gift Cards

WHERE : POS APP / Order / Gift Cards WHERE : WAITER APP / Order / Gift Cards Sell Gift Cards Oscar POS APP – Order Screen – Gift Card It doesn’t matter if you are doing Dine In , Takeaway, Delivery or Quick Service. It also doesn’t have to be an empty ORDER – […]

POS APP – Tyro Integrated EFTPOS

WHERE : POS & POS Application Overview Your OscarPOS Cloud POS APP has the integration for Tyro EFTPOS built in and is included as part of your SAAS at no additional charge. Integrated EFTPOS is where the sale value from the POS is sent, by the POS APP, to your EFTPOS pinpad. The pinpad and […]

POS APP Settings – Print Settings

WHERE : POS Application / Menu / Settings / Print Settings Print Settings Each POS APP can be configured differently to handle different processes within the same business. Some of these are quite straight forward. Others may work differently depending on other settings. As always, if you are unsure how to configure your POS APP […]

POS APP Settings – Notifications

WHERE : POS Application / Menu / Settings / Notifications Notifications When a new ORDER is received by the POS APP, you have the ability to enable different notifications. These can be a sound, popup or even a desktop widget. Even if you don’t receive online orders, this is a great way to trap an […]